Awareness and procedural knowledge as predictors of IIUM students` intention to use bookmyne : an exploratory study

Abstract

This study explored the levels of awareness and procedural knowledge of undergraduate students in IIUM, Gombak and examined the levels of students` intention to use BookMyne as a library search tool that can allow users to access the library catalogue on the go. The study employed Rogers’ (2003) conception of knowledge and Davis’ (1989) technology acceptance model (TAM) as its theoretical background. A total of 415 students (228 females and 187 males) from 8 kulliyyahs in the IIUM Gombak campus participated in the survey .A self-developed questionnaire with 20 items measured three major constructs of interest, i.e. awareness knowledge, procedural knowledge and intention to use, on a 5-point Likert scale. The items were first content validated by experts and pilot tested before being administered to the respondents. The data were analyzed quantitatively using descriptive statistics, Pearson’s product moment correlation and multiple regression analysis. The results showed that IIUM students have low levels of awareness and procedural knowledge of BookMyne, but despite having low knowledge of the system, they demonstrated a high level of intention to use the system. Knowledge and Intention to use was found to be significantly correlated with awareness and procedural knowledge with strong positive associations. In addition, the results of the MRA revealed that procedural knowledge positively predicted student intention to use BookMyne. The findings have important implications on how the IIUM library management and instructional technologists could devise a systematic strategy to improve students’ knowledge of BookMyne in order to increase their use of the library catalogue.