According to Act 658, people with disabilities shall have the right to the access to information, communication and technology on equal basis with people without disabilities (Persons with Disabilities Act 2008, Act 685). The purpose of this study is to highlight all the services provided by the public university libraries in Malaysia for the disabled students as library members. At the same time, problems faced by the libraries and the disabled users were studied. Questionnaires were sent to five selected public university libraries and also distributed to the disabled students in each university to obtain feedback. From this study, it was found that the level of library services and facilities for the disabled users was rather low and the usage levels among the disabled users were also low. Some of the libraries provided services and facilities for the disabled users but they don’t have registered members among the disabled students. The satisfaction level towards library services and facilities among the disabled users were also discussed. Some recommendations for improvement and for further research are provided in this report. The result findings from this study can be used to enhance and improve the current level of library services for the disabled users in the future. This initiative was taken to support the mission and vision of the university to produce quality research and knowledgeable students.

In addition to the traditional print resources, libraries of today offer online databases which contain electronic resources (ERs) such as electronic journals or electronic books for better and easy access, regardless of time and distance. The uses of these ERs are growing very fast and are becoming very popular in all kinds of libraries especially academic libraries. Prior studies reported that ERs have changed scholars’ information behaviour. Among these scholars are postgraduate students who depend heavily on library collections and specifically prefer to access materials online. Prior studies also found that humanity departments are still comfortable with printed information resources even though they recommended independent study for every institution. The objective of this study was thus to assess the recent perception and satisfaction with use of ERs by the IIUM graduate students from all departments of faculty of human sciences. The study aims to know whether graduate students from human sciences use and are satisfied with ERs offered and facilitated by the IIUM library. The study employed empirical survey to collect data from postgraduate students in faculty of human sciences. As a result, the study found that the PG students from this faculty perceive ERs well. It was also found that PG students from this faculty of human sciences use ERs and are satisfied with them. Based on the prior findings, this means that the long held perception that faculty of humanities were known to be sticking to print resources is now seemed to be moving to the other side of the subject. However, the respondents also expressed some problems in the access of the ERs which IIUM library staff should tackle for better use.