The Ministry of Education (MOE) Saudi Arabia has always been working closely with Saudi Universities to improve the quality of institutions of higher learning. This has led to the examination on the Information and Communication Technology (ICT) capabilities for academic staff and the effective utilization of the Information and Communication Technology (ICT) resources in Saudi Arabia. To address this gap, this research, therefore, builds on the information system success model by DeLone and McLean, which is to examine the strategic links between the success of effective utilization of ICT Resources and ICT Capabilities. The study was conducted in a Kingdom of Saudi Arabia (KSA) context of institutions of higher learning. The research framework used the quantitative methodology, in line with nine main hypotheses were formulated and tested. 371 data were collected and further analyzed, which have supported all the nine main hypotheses. The following findings are established: (i) positive relationship between effective utilization of ICT Resources and ICT Capabilities of KSA higher institutions; (ii) positive relationship between ICT Resources and Management support, with Training, as well as User involvement; (iii) positive relationship between ICT Capabilities and Management support with Training, and User involvement; (iv) positive relationship between Management Support and effective utilization of ICT Resources and ICT Capabilities; (v) positive relationship between Training and effective utilization of ICT Resources and ICT Capabilities; (vi) positive relationship between User involvement and effective utilization of ICT Resources and ICT Capabilities. (vii) There is a mediating effect of Management Support, Training and user involvement between the relationship of ICT Resources/ICT Capabilities and effective utilization. The findings show the effective utilization of ICT resources and capabilities have a significant influence on education. Furthermore, the existing management support as a mediator factor which has influenced over relationships for supporting academics and improving their capabilities and continuous training programs needed on ICT resources. Several implications for the theory to evaluate the effective utilization of ICT capabilities for academics and its use, and support decision making. The major limitation of the study lies with the use of a single-informant method, cross-sectional research design and focus on any particular institutions of higher learning. In addition, the questionnaire was conducted at the end of the semester, which may have caused academics were unable to participate in the survey. Therefore, this thesis recommends that future research should use multiple response methods, longitudinal design and samples should cover a wide range institution of higher learning. In addition, academics should be undergoing continuous training that they needed. Furthermore, academics must continuously receive the top management’s support and involvement in evaluating ICT resources. The findings also show that the new models have achieved the effectiveness of utilizing ICT resources and capabilities which are contributing to the development and improvement of academic processes. On conclusion, the management support, training, and user involvement support to decision making.

Social networking sites such as Facebook have mushroomed very rapidly. Anyone with an email address can make an account as long as he accepts the terms and conditions of the website regarding privacy. There are several pages of celebrities, public figures and famous personalities being tricked by hackers on the Web. The real problem arises when a subscriber follows the wrong page taking it as real. The question then is how can a common user know, for sure, about a page if it is real or not? This study has been done to share the opinions from Facebook account holders. It intends to impart awareness regarding the phenomenon “Impersonation” on Facebook, which means the imposter sending a bad message from another account which made as a real account. It implies that there are multiple accounts carrying the same name though the account holder is not the same. This study has been conducted to assess the impersonation on Facebook in the Egyptian context. It shows quantitative research based on interviews in order to achieve results which are more illuminating. The ordinal data is collected and the analyzed using SPSS. The study uses a non-parametric statistical method through which it is easy to assess the result which could be then generalized. The study has a sample of 210 respondents whose perception about impersonation on Facebook has been checked. The study found that the higher the education level of Facebook users, the greater is the awareness and perception regarding the existence of impersonation.